Komms · Inbound/Outbound Calls
Start free: 625 minutes →then $0.08 a minute, phone call includedAI phone agents that answer, qualify and transfer.
Heads up: the demo line is a live Social Security disability (SSDI) intake. It asks real screening questions and calls are recorded. Hang up any time.
Every call ends in one outcome, saved with its recording.
Outbound calls come from your own dialer. Kapture keeps the consent proof. Not legal advice.
Explore Komms: video tour, screenshots, all features and FAQs
The problem, the fix, and the numbers. Then let's talk about what you'd save.
Build the flow
Each box is one question. Each answer leads to the next step.
Test every path in one click
Simulated callers run through the whole campaign before a real one does.
See the timing on every call
Every call report shows how fast each reply started, turn by turn.
Put the same agent on your website
The campaign that answers the phone also runs as a website chat.
8¢ a minute covers all of it, phone calls included. The only other charge is $15 a month per number.
Script builder
- One node per question, each with its own goal
- Typed answers: yes or no, numbers, ranges, money, percents, dates, times, names, lists, email, phone and ZIP
- Each answer routes to the next step
- Stages you build once and reuse anywhere in the script
- Checks that end calls that do not qualify
Calls
- Inbound and outbound campaigns
- Attach or buy a number for each campaign
- Agent name, company and time zone per campaign
- Transfer to a person: blind or announced, 1 to 10 tries
- Built-in handling for asks for a human, holds, reschedules, DNC and abuse
Mid-call smarts
- Call your CRM or any API between turns
- Route the call on what comes back
- Answer questions from your own documents, then pick up the script
- A standard voice and the model included
Hookups
- Webhooks: answered, ended, no answer, reschedule, DNC, DNQ, qualified, transferred, transfer busy, resolved, unresolved, appointment booked, moved or cancelled
- Map each field to your own keys
- Transcripts and the API included
- The same script as a web chat widget for React, Next.js or HTML
Starts answering in a typical 77 ms
Once a caller’s words arrive, Komms starts its reply in a median 77 milliseconds. We timed every turn on our live demo line, and every call report shows the timing, line by line.
| Turns | Reply within |
|---|---|
| Half (median) | 77 ms |
| 75% | 96 ms |
| 90% | 123 ms |
| 95% | 155 ms |
Measured from the moment the caller’s words arrive as text to the moment our reply starts and goes to the voice: 1,364 live turns across 138 calls that ended in a transfer on the Komms demo line, Oct 21–22, 2026, from the Komms call logs. 97% of turns started within 200 ms. Turning speech into text, generating the voice and carrying it over the phone network add to what the caller hears. Full numbers and method.
See for yourself: +1 (618) 228-1183. It is a live Social Security disability (SSDI) intake line: it asks real screening questions and calls are recorded. Hang up any time.
Schedule appointments with Google Calendar
When Calendar scheduling is enabled for your account, connect Google Calendar from Tools, choose a calendar you can edit, and add a Schedule event step to a campaign. Your voice or chat agent can offer available times and book, move, or cancel appointments on the selected calendar.
Choose email contact details, with optional email verification, or a name and phone number. Email appointments send Google Calendar invitation updates. Name and phone appointments are saved without an email invitation.
Microsoft calendars connect the same way. A Microsoft calendar must belong to the mailbox you connect; shared and delegated calendars are not offered. Other calendar integrations are available on request.
Komms requests your calendar list so you can choose a calendar, and calendar event access to check availability and manage appointments. Scheduling details needed for the conversation may be processed by the AI and voice services used by your campaign. Connecting a calendar is optional.
Calendar privacy details Google API data terms Contact support
Questions
- What is Komms?
- Komms is an AI voice agent you build as a flow of questions. Each node is one turn with a typed answer, a yes or no, a number, a date or a choice, and each answer routes to the next step. The same script runs inbound, outbound and as a web chat widget on your site.
- How much does Komms cost?
- 8¢ for each minute the AI is on a call. That includes the AI, a standard voice, transcripts, webhooks and the API. There is no monthly platform fee and no charge per agent. New accounts get 50,000 free tokens ($50, about 625 minutes of calls) with no credit card. After that, the smallest purchase is $20. The phone call itself is included in the 8¢, in and out, billed in 6-second steps. The only other charge is $15 a month per phone number. Anything extra you add yourself, like a premium voice, bills to you directly. Contact us: you may get a lower price at your volume.
- Does Komms handle inbound and outbound calls?
- Yes. The campaign type sets the direction, and each campaign has its own number, agent name, company and time zone.
- Can the agent transfer to a person?
- Yes. Hand off to a set number or one chosen during the call, blind or announced, optionally asking the receiver to press a key to accept, with 1 to 10 attempts and a 5 to 120 second timeout each.
- What events can Komms send to my systems?
- Answer, end of call, no answer, reschedule, DNC, DNQ, qualified, transferred, transfer busy, resolved, unresolved, and appointment booked, moved or cancelled, each as a webhook with fields mapped to your own keys.
- Can the agent call an API mid-call?
- Yes. API and script tools run between turns, so the agent can check eligibility, look up a record in your CRM or hit any endpoint, then route the call on what came back. It can also answer caller questions from a knowledge base you load and return to the script where it left off.
- What happens when a caller goes off script?
- Every turn is checked for intent. Asking for a human, holding, rescheduling, do-not-call requests, abuse and stuck loops are handled by built-in global paths, so you do not build a branch for each.
- How does Komms compare to Retell, Bland and Vapi?
- Retell lists $0.07 to $0.31 a minute. Bland charges $0.14 a minute with no monthly fee, or $0.12 with a $299 monthly fee. Vapi lists $0.05 a minute, but speech-to-text, the AI and the voice cost extra. Komms is 8¢ a minute with the phone call, the AI and a standard voice included, and no monthly fee. The comparison pages show each at 100,000 minutes.
- Can I try the agent before buying?
- Yes. The Komms page has a live number; the agent that answers is the same one that answers for customers, with no sandbox and no script for you to follow.
- How fast does Komms answer?
- On our live demo line, Komms starts its reply in a typical (median) 77 milliseconds after the caller’s words arrive as text; 90% of turns started within 123 ms, across 1,364 turns on Oct 21–22, 2026, from the Komms call logs. Generating the voice and the phone network add to what the caller hears. Every call report shows the timing for each turn, and you can test it yourself at +1 (618) 228-1183, a live SSDI intake line where calls are recorded.
Komms · AI IVR
Replace your phone menu with an AI agent
No more “press 1 for sales.” A Komms agent answers every call, asks what the caller needs, and handles it the way a live agent would: answers the question, screens and qualifies the caller, takes a message or transfers to the right person.
Phone menu vs. Komms
| Phone menu (IVR) | Komms | |
|---|---|---|
| How callers say what they want | Press keys from a list | Say it in their own words |
| A question nobody planned for | No option for it | Answers from your documents, or takes a message |
| Screening and qualifying | Not possible | Asks your questions and checks the answers |
| Getting to a person | Press 0 and wait | Transfers to the right person or team, with the details |
| Languages | One menu per language | English and Spanish |
What the agent does on each call
- Answers every call
- Day or night, every call at once. No hold queue for the menu.
- Screens callers
- Asks who is calling and why, and can check the number against your own systems before going on.
- Qualifies callers
- Asks your questions one at a time and takes the call down a different path for each answer.
- Answers questions
- Hours, prices, addresses, policies: from the documents you load.
- Takes messages
- Name, number and what it is about, read back to the caller, then sent to your inbox, CRM or other software.
- Transfers to a person
- To the right team or person, and callers can always ask to speak to someone.
Ring your team anywhere, with Kurrent
Pair Komms with Kurrent to route calls the agent passes on: to a phone, a softphone or straight to a browser, with a call button on your website that rings through the browser too. What is WebRTC?
What it costs
| What | Amount | Cost a month |
|---|---|---|
| Talk time | 3,000 calls × 1 min = 3,000 minutes at $0.08 | $240 |
| Phone number | 1 × $15 a month | $15 |
| Total | The phone call, the AI model and a standard voice are inside the $0.08, billed in 6-second steps | $255 |
New accounts get 50,000 free tokens first (about 625 minutes). Contact us: lower prices may apply at your volume. Full pricing.
More Komms setups: AI receptionist · AI answering service · AI call center · AI voice agent · What is an IVR?
Questions
- What is an AI IVR?
- An AI IVR answers a phone line with an AI agent instead of a keypad menu. The caller says what they need in their own words, and the agent answers, asks follow-up questions or sends the call to the right person. Komms does this for $0.08 a minute with the phone call included.
- Can an AI agent replace a phone menu?
- Yes. A Komms agent answers every call, works out what the caller needs, answers from your documents, screens and qualifies callers, takes messages and transfers to a person or team. Callers do not press keys or sit through a list of options.
- How much does it cost to replace an IVR with Komms?
- $0.08 a minute with the phone call, the AI and a standard voice included, plus $15 a month per phone number. 3,000 calls a month at one minute each is about $255. There is no setup fee and no per-agent fee.
- Can Komms send calls to my team's computers?
- Yes, with Kurrent. Kurrent routes each call to a phone, a softphone or a browser, and your website can have a call button that rings through the browser too. Komms can answer first and transfer to the right person.
- Does Komms work with my existing phone number?
- Yes. Forward your number to Komms, or move the number over. Forwarding can be for all calls, when busy, or when no one answers.